Privacy Policy

Last Updated: April 18, 2025

Cadexcel ("we", "our", or "us") is committed to protecting the privacy of our users ("user", "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our live video class platform.

1. Information We Collect

We collect information that you provide directly to us when you create an account, use the Platform, or communicate with us. This may include:

• Personal Identification Information: Name, email address, date of birth.
• Profile Information: User role (Student/Teacher), profile picture, biography, subject expertise (for teachers).
• Payment Information: - payment card details are processed by a third-party processor and not stored by us.
• Communication Data: Messages and content shared during live sessions or via chat.
• Usage Data: Information about how you use the Platform, including classes attended/taught, session duration, features used.
• Technical Data: IP address, browser type, device information, operating system, log data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform.
• Create and manage your account.
• Facilitate live video classes and interaction between Students and Teachers.
• Process transactions and send related confirmations.
• Communicate with you about your account or services.
• Personalize your experience on the Platform.
• Monitor and analyze usage and trends to improve the Platform.
• Detect, prevent, and address technical issues or fraudulent activity.
• Enforce our Terms and policies.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• With Teachers/Students: Limited profile information is shared between Students and Teachers to facilitate connections and classes. Content shared during sessions is visible to participants.
• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing via Paystack, hosting via vercel, database via Supabase, analytics, video infrastructure). These providers are given access only to the information necessary to perform their services and are required to protect the information.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, sale of assets, or other business transition.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, or disclosure..

5. Your Data Protection Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the details below.

6. Third-Party Links

The Platform may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our Platform is intended for use by individuals under the age of 13 under supervision. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at Contact Page or cndigitech@gmail.com.